If you’re new to the Allianz Legal Online Hub (powered by Farillio), this guide will help you learn more about the valuable resources you can access through the hub.
If you already have access to the Allianz Legal Online Hub (powered by Farillio) account you can log in here
If not, please contact us at support@farill.io
If you have an active Allianz Legal Online Hub plan, but cannot access the hub, Farillio offer instant Live Chat support (Mon-Fri 9am-6pm) where Authorised Users and/or the Allianz Legal Online Hub care team can receive support in real-time. Most enquiries are usually resolved in less than 4 minutes. If it takes longer than 5 minutes, Farillio handle all enquiries via email and in some rare cases, can connect with users via Zoom/video conferencing software to resolve their enquiries.
Outside work hours authorised Users can email support on: support@farill.io. These enquiries are handled according to priority levels; resolution time depends on individual responses by Authorised Users
The Allianz Legal Online Hub (powered by Farillio) is a comprehensive legal and business solutions platform which also provides access to experts when you need them. It empowers you to start, manage and grow your business simply, safely and affordably.
As part of the insurance policy, you'll have access to a large number of trusted step-by-step interactive guides, workflow tools, legal templates and video tutorials that'll help you run your business both confidently and effectively. You'll also have access to Farillio's 'pay as you go' experts˟ (˟subject to additional fees) to power your business forward.
Yes, you will still be able to access the previous platform during the transition period. However, we recommend you download and save any existing documents now.
The old platform will be removed on 31 December 2023. From that point you will no longer be able to access your account or any documents. The documents will still be valid for use if you’ve downloaded them.
Downloading documents from the previous platform is easy. If you have previously registered:
Yes. Any document created on the old platform will still be valid for use.
The Allianz Legal Online Hub (powered by Farillio) is included in your insurance policy. When you first sign up, you will be given access for 1 year and will need to extend your access every year.
To sign-up for the first time you'll need the following:
If you have an existing account with Farillio and also have a insurance policy then you can now access Farillio for free. To request the transfer of your subscription, please follow the steps below: (note your existing templates and documents will also be transferred to your new account.)
Please send an email to us at support@farill.io and let us know you want to move your account over and include the following information:
“I (your name) would like to request to merge my personal Farillio account with my new Allianz Legal Online Hub (powered by Farillio) account. Yours Sincerely, (your full name)”.
We will change the information on your account and normal service should resume within 24 hours.
The Allianz Legal Online Hub (powered by Farillio) is completely cloud based and hosted, which means you don't have to worry about upgrading or maintaining software or web servers. This gives you the flexibility to access and run your business from anywhere with an internet connection. The Allianz Legal Online Hub (powered by Farillio) also offers unlimited storage that enables you to store all of your documents and legal templates for free.
The Allianz Legal Online Hub (powered by Farillio) and all the resources available on the platform are relevant to the UK only.
All areas of your Allianz Legal Online Hub (powered by Farillio), including website, blog and emails and the admin site are currently only available in English.
If you need further help, please get in touch with us via our live chat which can be found on the Farillio website (www.farill.io) and on the Allianz Legal Online Hub (powered by Farillio), or send an email to support@farill.ioFirst you will need to download your files from Epoq by following these steps:
There are 2 ways you can upload your PDFs to the Allianz Legal Online Hub:
From your DashboardYou will see the PDF open as soon as it is uploaded.